Insurance Solutions

Insurance Service, Reinvented by AI

Never miss a policy-holder call again. 24/7 multilingual voice agents that cut costs, crush hold-times, and delight customers.

Request a Demo →Pricing Overview →

Where CheckVox Delivers Value

Claims Processing

Handle claims status updates, documentation requests, and payment processing 24/7.

  • Claims status updates
  • Document submission tracking
  • Payment processing
  • Claimant authentication
  • Fraud detection alerts

Policy Management

Manage policy changes, renewals, and coverage inquiries efficiently.

  • Policy changes and updates
  • Renewal processing
  • Coverage verification
  • Premium calculations
  • Document requests

Billing & Payments

Process payments, set up AutoPay, and handle billing inquiries automatically.

  • Payment processing
  • AutoPay setup
  • Billing inquiries
  • Payment plan options
  • Receipt generation

Renewal & Retention

Automate renewal reminders and retention efforts to prevent policy lapses.

  • Renewal notifications
  • Retention offers
  • Policy review scheduling
  • Cross-sell opportunities
  • Customer feedback collection

Why Insurers Choose CheckVox

Capture Every Call

No voicemail, no hold queue, even during peak hours and holidays.

Reduce Service Costs

AI handles routine calls at a fraction of live-agent cost (40% reduction in service spend).

Improve Customer Satisfaction

20-point CSAT increase by eliminating hold times and providing instant answers.

Ensure Compliance

100% script accuracy for mandatory disclosures and regulatory requirements.

Seamless System Integration

Real-time sync with policy management, claims, and billing systems.

Solve Your Top Phone Challenges

High call volumes & long hold times
Unlimited concurrent calls with zero queue
Costly service operations
AI handles routine calls at a fraction of the cost
Inconsistent service quality
100% script accuracy and standardized responses
Compliance risks
Automated mandatory disclosures and documentation
System integration challenges
Seamless API connections to core insurance systems

Powerful Features for Insurance

Real-time System Integration

Secure API connections to policy, claims, and billing systems.

Intelligent Call Routing

Smart identification of caller intent and authentication.

Multimodal Communication

Voice, SMS, and email follow-ups for complete resolution.

Analytics Dashboard

Real-time insights into call volume, resolution rates, and cost savings.

Compliance Monitoring

Automated tracking of mandatory disclosures and regulatory requirements.

Ready to Modernize Your Call Center?

Deploy in days, save for years. Let us show you live.

Book a 15-min demo →Download technical brief →